Truworths International: Business Update

Imagery Source: Moneyweb
Information Source: JSE SENS
The Group continued to trade well in the first 18 weeks (from 30 June 2025 to 2 November 2025) of the 2026 financial period (the ‘current period’) in the United Kingdom (‘UK’) through its Office stores and advanced online capabilities, outperforming in the UK despite prevailing macroeconomic headwinds. With the dedicated support of the Group’s strong management team, systems and processes, Office UK has become a highly sought-after retail partner for leading fashion footwear and top sneaker brands worldwide due to its unique positioning and the brand’s strong appeal to both female and male customers.
During the current period, Truworths Africa’s retail sales growth was constrained compared to the first 18 weeks (from 1 July 2024 to 3 November 2024) of the 2025 financial period (the ‘prior period’) when sales were boosted by high levels of promotional activity to ensure that terminal stock levels were achieved. Notwithstanding the decline in retail sales, the Truworths Africa gross profit margin has improved since the prior period. Several strategic initiatives have been initiated to reposition Truworths Africa for the future.
The Group’s balance sheet and cash generation remain strong. Based on the Group’s positive net cash position, the board reinitiated the share buyback programme in September 2025.
Group retail sales for the current period were unchanged at R7.2 billion, with an improved gross profit margin compared to the prior period.
Account sales comprised 45% (prior period: 46%) of Group retail sales, with account sales decreasing by 3.0% and cash sales increasing by 2.6%, relative to the prior period.
Truworths Africa
Retail sales for the current period decreased by 4.0%. Account sales decreased by 3.0% and comprised 71% (prior period: 70%) of the segment’s retail sales for the current period. Cash sales decreased by 6.3%.
Truworths Africa’s online sales continued to show good growth in the current period, increasing by 23.3% and contributing 8.3% (prior period: 6.4%) to the segment’s retail sales.
As reported in the 2025 financial year-end results, the segment adopted a cautious approach to credit extension over the last 12 to 18 months, particularly to higher-risk credit customers, due to the challenging macroeconomic conditions in South Africa. At the end of the first quarter ended 28 September 2025 (‘FY26-Q1’), Truworths Africa’s gross active trade receivables were 3.5% lower at R6.1 billion relative to R6.3 billion at the prior quarter ended 29 September 2024 (‘FY25-Q1’). The number of active accounts decreased by 2.8%.
Although this credit strategy constrained credit sales performance, it improved the quality of the segment’s active trade receivables portfolio, with active account holders able to purchase and overdue balances to gross trade receivables improving to 80% and 16%, respectively, in FY26-Q1 (FY25-Q1: 79% and 18%).
The improvement in these metrics bodes well for credit extension over the next 12 to 24 months, subject to the continuing application of strict credit-granting criteria, in what is anticipated to be an improving macroeconomic period.
The number of new accounts opened in the current period exceeded those opened in the prior period, showing strong demand for Truworths Africa’s brands and aspirational products.
The consolidation of existing distribution centres and the transition to our new distribution facility have been completed, with part allocation of merchandise to stores now fully implemented.
Trading space in the Truworths Africa segment is expected to increase by approximately 1% for the 2026 financial period (measured year-on-year at June 2026).
Office UK
Office UK recorded retail sales growth of 6.0% (in Sterling) relative to the prior period. In Rand terms, retail sales increased by 7.7% to R2.7 billion (prior period: R2.5 billion). Online sales for the current period increased by 5.2% and comprised 42.6% of the segment’s retail sales (prior period: 42.9%).
Trading space in the Office UK segment is expected to increase by between 10% to 12% on a weighted average basis for the 2026 financial period.
Shareholders are advised that this business update does not constitute an earnings forecast, that the financial information provided herein is the responsibility of the directors, and that such information has neither been reviewed nor reported on by the Group’s external auditors. The Group’s interim results for the 26 weeks ending 28 December 2025 are scheduled to be released on or about Thursday, 26 February 2026.
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Truworths International Limited
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