About
MaryLou (ML) Maco is the Chief Revenue Officer and Chief Experience Officer at Avaya, leading the charge in transforming customer and employee experiences to drive unparalleled business growth. Her bold vision and persuasive leadership are pivotal in steering Avaya, a global leader in Unified Communications, into a new era of innovation and success. With over 25 years of expertise in go-to-market strategy, sales channels, customer success, and field operations at high-growth software and cloud companies, ML is deeply committed to delivering transformative growth and exceptional customer experiences. As a member of the Avaya Board of Directors, ML brings invaluable strategic insight, aligning people, processes, and technology to create a unified revenue engine that advances customer success and growth. Her extensive experience in global leadership roles at industry giants such as Genesys, Cisco, Oracle, Hewlett Packard Enterprise, and Anaplan has equipped her with a deep understanding of enterprise software, cloud services, and network computing. Throughout her career, she has consistently driven predictable revenue growth, expanded market share, and fostered customer and partner loyalty. Recognized as a trusted thought leader, ML frequently shares her insights on cloud business strategies, digital transformations, and industry trends at conferences worldwide. Her influence and years of experience are propelling a new generation of growth at Avaya, embodying the company’s philosophy that combining Customer Experience with Employee Experience leads to business growth.
Personal Details
Qualifications & Experience
Other directorships (state)
(only entities turnover at least $5m p/a)
Working history
Other Executive
Hewlett Packard Enterprise CompanyAppointed Date:
Date Resigned:
Industry: Software and IT
View Company
Committee/s
| Company | Committee | Role | Appointment Date | Resignation Date |
|---|---|---|---|---|
| Avaya LLC | Board | Member | 01/05/2023 |