Andrea Ayers

Executive / Chairperson
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About

Andrea J. Ayers, former President and Chief Executive Officer of Convergys Corporation, has been a director of the company since December 2014 and was elected Chair of the Board effective April 22, 2022.

Ms. Ayers served as President and Chief Executive Officer of Convergys Corporation from November 2012 through October 2018, and a director of Convergys from October 2012 through October 2018. From 2008 to 2012, Ms. Ayers served as President of Convergys Customer Management Group, Inc., and from 2010 to 2012, Ms. Ayers also served as Chief Operating Officer of Convergys Customer Management Group Inc.

Ms. Ayers is 58 years old and also serves as Chair of the Executive Committee and is a member of the Compensation and Talent Development Committee and the Finance and Pension Committee.

Ms. Ayers had a significant role in the transformation of Convergys from a company with three business lines to a customer management solutions company with approximately 125,000 employees worldwide. She has expertise in multichannel customer experience, customer management analytics and technology. Ms. Ayers’ experience and expertise provide a valuable resource to the Board and management.

 

Personal Details

Title: Ms
Surname: Ayers
DoB: 01/01/1964
Age: 62 years
M/F: Female
Nationality: American
Country of Birth: United States of America
Language: English
Qualification: Bachelor’s degree in management and administration
Industry:

 

Qualifications & Experience

 

Industry Experience +5yrs:
Industry Qualification +5yrs?:
Finance experience +5yrs?:
Finance Qualification +5yrs:
Legal experience +5yrs?:
Delinquent director?:
Other Experiences?:
Collapsed company director?:

 

Other directorships (state)

(only entities turnover at least $5m p/a)

 

Working history

 

Committee/s

CompanyCommitteeRoleAppointment DateResignation Date
Stanley Black And DeckerBoardChairperson22/04/2022
Stanley Black And DeckerExecutiveAlternative Member22/04/2022
Stanley Black And DeckerRemunerationMember22/04/2022
Stanley Black And DeckerOther (specify)Member22/04/2022

 

Independence Questions

Any family members working for the company?:
Are you doing business with the company?:
Do you hold shares in the company for more than 0.10%? (directly or by representation):
Is your Director annual fee more than 5% of your total income from all sources?:
Are you more than 10 years as a director?:
Are you an executive chairperson?:
InsidEntity has assumed that responses to the Independent Questions are NO as the company has not populated the information. The result will present the Director as Independent.
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